Frequently Asked Questions


How do i purchase through Caroupe?

1. Visit our website www.caroupe.com to find 100’s of Automotive Deals
2. Select the category you are looking for or use the search icon located in the top right corner of the screen.
3. Simply Click on the deal you wish to purchase and select Buy Now.
4. To proceed to checkout, simply login using a valid email address and password.
5. The summary and order total will be automatically added of your purchase.
6. Select the method of payment and enter your details and click Buy Now.
7. Upon successful payment you will receive a verification email with your coupon certificate attached and unique coupon code to be redeemed at the selected establishment. Digital coupon is only required to redeem at the merchan

Can i get a refund

Depending on when you purchased, you may have the option to request a refund (please check the T&Cs of the coupon that has been purchased) to your original form of payment. Credit refunds is also available and will be issued in the form of Caroupe credits to your account and will typically be available within 24 hours. Refunds to your original form of payment may take 5-7 days to reach your payment method. For further information or if you wish to request a refund contact support@caroupe.com.



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